Supports > FAQs & Warranty

FAQ (Frequently Asked Questions )

How do obtain service?
In many cases ,majority of the problem you ar experiencing may be resolved by reviewing the instruction booklet that came with the unit.
If you still contine to experience problems ,please send  email to sales who responses to you will be immediately ready to focus on your questions.

Where can I buy Sunkin products?
Majority of Sunkin's products can be purchased by visiting Amazon store ( click icon of upper right coner ), You may visit our partners that may carry same product but with different brand .

Shipping Rates Policy:
the delivery option you choose 
the weight ,size and diemensions of your items.
The majority of our items are shipped via DHL . In case an items may be shipped by sea .
Orders are usually shipped within 15-25 business days from the order confirmation ,and will take 5-7 days depending on the shipping address.
Payment Information:
We accept bank wire or Paypal .
Tax:
20% VAT sales tax is applicable for UK domestic order .

Warranty:

Sunkin offers manufacture warranty for direct orders.